El Dorado Solar Dude’s Privacy Policy (updated 2020.04.11)



What Information Does El Dorado Solar Dude Collect?

Personal information

El Dorado Solar Dude(hereafter “EDSD”) collects and maintains personal information provided by its users, including their names, addresses, mobile telephone numbers, email addresses, and so forth.  The amount of information users provide is completely voluntary; however, providing less information might limit a user’s ability to access all of the site’s features.

Usage and analytics data

EDSD collects usage information in order to assess how users access and utilize the site.  This data is valuable to EDSD for variousinternal purposes, including troubleshooting and improving the site’s
functionality.  The information EDSD collects might include the user’s Internet service provider, type of web browser or operating system, IP address, viewed pages, time and duration of site visits, crash logs, and other information relating to site usage.

Cookies

Most web browsers are initially set up to accept cookies.  You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent.  Please note, however, that certain features of the site might not function if you delete or disable cookies.  THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO COLLECT ANY INFORMATION STORED ON THE HARD DRIVE.

How Does EDSD Utilize User Information?

Shipping information

EDSD must collect user information in order to ship products or otherwise make them available to the user.

Customer service and follow-up

EDSD needs user information for customer support services, including dealing with guarantees, returns, repairs, replacements, rescheduling, cancellations, billing and payment issues, and/or other matters.  EDSD might also collect user information for routine follow-ups in order to assess customer satisfaction.

General announcements

EDSD might use personal information for periodic general announcements to users.  These can include notifications, updates regarding the company or the site, marketing communications, and so forth.

Third party service providers

EDSD might need to use personal user data in connection with website maintenance, upgrades, new releases, and/or analytics data review or compilation.  EDSD will be required to share user data with any third-party service providers that it might engage to assist in these efforts.  Similarly, EDSD might have to share user information in connection with third-party marketing or advertising services.  However, EDSD will be responsible for ensuring that these service providers employ adequate security measures with respect to user data.

Does EDSD Share User Data?

As a general policy, we use personal information and message data for internal purposes only.  We do not sell or rent information about you.  We will not disclose personal information or message data to third parties without your consent, except as explained in this Privacy Policy.

If at any time EDSD becomes subject to any solar-industry-specific regulations regarding the sharing of user information, then EDSD will adhere to such regulations.

Sharing with affiliates or acquirers

EDSD may share data with its affiliated entities, including parent companies and subsidiaries.  Furthermore, if the company participates in a merger, stock purchase, asset purchase, or other acquisition, it will be required to share user information with the purchaser or surviving entity.

Compliance with laws

EDSD cooperates with government and law enforcement officials to enforce and comply with the law.  We may therefore disclose personal information, usage data, message data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order), or enforceable governmental request; (b) enforce the Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of EDSD, its users, or the public, as required or permitted by law.

Security

EDSD, primarily through its usage of Squarespace, will use necessary measures to protect the security of user data. However, it’s impossible for EDSD to completely guarantee that user data will be immune from malicious attack or compromise; as such, users should understand that their transmission of personal data is always at their own risk.

Storage and Maintenance of User Data in the United States

User information will be subject to the laws of the United States of America, regardless of the country from which their data originates.

Updating User Information

The user is permitted at any time to correct, update, or change their personal information, or adjust or cease the frequency with which they receive company communications.  The user also has the ability to disable their account, in accordance with the Terms of Use.  In order to effectuate the foregoing, the user may email EDSD at eldoradosolardude@gmail.com with the subject line, “Update User Information.”

Changes to the Privacy Policy

EDSD might make changes to its privacy policy from time-to-time and users should periodically revisit the policy for any updates.  EDSD will also make an effort to notify users of any policy changes.  In any case, users who continue to interact with the site following a revision of the company’s privacy policy will automatically be subject to the new terms.

Caution Regarding User’s Own Data Safekeeping

Users are hereby reminded to carefully protect the personal information that they submit on the site — including their passwords, usernames, location, images, and videos — so that third parties can’t manipulate their accounts or assume their identities.  Users should never disclose any sensitive information in the public domain.